Frequently asked questions
Your questions, our answers
Orders, delivery, payment, products, training: the essentials at a glance.
Orders and delivery
How do I place an order?
Two options: write to us on WhatsApp at +225 01 52 12 96 13, or fill in the online order form. Tell us the product, the quantity and your town.
Do you deliver to my town?
Yes. We deliver throughout Côte d’Ivoire from the nearest CNEF-CI store. Transport costs are paid by the customer and confirmed before payment.
How long does delivery take?
You can collect your order from one of our stores (Yamoussoukro and major cities). If you prefer delivery, it takes 48 to 72 hours from the nearest store once the order is ready. Transport costs are paid by the customer. For large orders, the timing is agreed together.
How can I pay?
By Wave, Orange Money, MTN MoMo, Moov Money, bank transfer or Visa card. The total amount, including transport, is always confirmed before payment.
How many bags should I order?
It depends on the number and type of your animals. Send us this information on WhatsApp: we work out the quantity with you, free of charge.
Our products
What is the difference between silage and hay?
Silage is fresh Maralfalfa preserved by fermentation, in 50 kg bags (8,500 FCFA): it is rich and very palatable. Hay is dried Maralfalfa, in 120 kg bags (5,000 FCFA): it is light and stores for a long time.
How should silage be stored?
Keep the bag tightly closed, away from sun and rodents. Once opened, use it quickly.
Which animals can eat it?
Cattle, sheep and goats. Hay is also suitable for horses.
What is Maralfalfa?
It is a perennial fodder plant that is propagated from cuttings and regrows after each cut. It produces a lot of fodder on a small area.
How do I plant the cuttings?
Planting, maintenance and cutting techniques are taught during our training courses. The price of cuttings depends on the quantity ordered.
Training and cooperatives
When is the next training session?
Our courses take place online, with a practical part. The date and fee of the next session are shown below and on the Training page.
Next session
18 and 19 December 2026
| Format | Online, practical work included |
| Fee | 100,000 FCFA per participant |
| Group sessions | On request |
Group sessions are available on request.
Do you support company and NGO projects?
Yes: plot establishment, beneficiary training, supply and technical follow-up. Discover our support services.
How do I become a member of the cooperative?
Contact us on WhatsApp or through the contact form: we will send you the membership conditions.
Where is the cooperative located?
Our head office is in the N’Zuessy district (220 Logements), opposite Collège Calé, in Yamoussoukro. We operate throughout Côte d’Ivoire.
Didn’t find your answer?
Write to us: we reply quickly.
